TECH NEWS
Blue Cloud Softech Solutions Limited has partnered with the Mahesh Babu Foundation to launch GMB Life, a preventive screening and wellness app aimed at expanding access to basic health screening and information. The app was launched on August 31 and is available on the Apple App Store and Google Play.
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Masters’ Union, the Gurugram-based institution, has secured university status in Haryana. The Haryana Legislative Assembly has passed the Haryana Private Universities (Amendment) Bill, 2026, establishing Masters’ Union University in Gurugram. The move gives the institution a new operating framework as it looks beyond its existing management, technology, and engineering programs.
TECH NEWS
Genesys is expanding its Agentic Virtual Agent as enterprises look to move customer-facing AI beyond answering questions and toward completing work across business systems. Announced at Xperience 2026 in Las Vegas, the latest Genesys Cloud enhancements add improved AI reasoning, voice capabilities, development tools and deeper connections with enterprise applications
TECH NEWS
Genesys has introduced a new set of Genesys Cloud capabilities aimed at helping enterprises coordinate increasingly autonomous customer experiences across AI agents, human employees, workflows and business systems. The company unveiled Genesys Cloud Navigator, Genesys Cloud Orchestrator, Contextual Intelligence and the AI Control Plane at its Xperience 2026 event in
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Gutenberg has launched an AI Visibility service to help brands track and improve how they appear in AI-generated answers, search results and conversational platforms as buyers increasingly use artificial intelligence to research products and companies. The service, announced September 1 by Gutenberg in New York and New Delhi, combines digital
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Juspay has introduced Breeze Universal, a global pilot under its Breeze commerce platform. The offering is designed to make product catalogs discoverable across AI platforms, including ChatGPT and Claude, while also allowing brands, banks, fintech companies, and marketplaces to build AI-powered shopping experiences on their own digital properties. The Shopping
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Wonderful, the AI OS for the enterprise, has raised $550 million in a Series C round at a $5 billion valuation. Insight Partners led the round, with Salesforce and existing investors Index Ventures, IVP, Vine Ventures, 9Yards, and Bessemer Venture Partners participating. The funding comes as Wonderful positions its platform
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ProHance has appointed Ankur Agarwal as Vice President and General Manager, ProHanceCX Sales, as the company looks to expand its workforce management (WFM) business across enterprise customer experience (CX) and workforce engagement accounts. Agarwal will lead the growth of ProHanceCX, the company's WFM product line, and work with
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Gupshup has launched a self-serve Voice AI Platform that lets businesses build, test and deploy AI voice agents for customer support, sales and operational calls. The launch extends Gupshup's conversational engagement offering beyond messaging channels such as WhatsApp, RCS and SMS. Businesses can use the platform to manage
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Enterprise AI is entering a phase where the discussion is no longer simply how much compute a company can access. As AI moves from experiments into production, organizations are having to think about where their data sits, who controls workloads, how models are governed, and whether AI-driven decisions can be
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Uber is cutting jobs in India even as it continues to build technology capacity in the country. That contrast is the more important story behind the company's latest workforce restructuring. The company is cutting around 200-250 roles in India as part of a global restructuring that will reduce
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