From headcount to intelligence: How Coforge is rewriting the economics of IT services
For decades, the economics of IT services were relatively straightforward: more projects meant more people, and more revenue generally meant a proportional increase in headcount. AI is beginning to disrupt that equation.
At Coforge, the change is already visible in the numbers. Over the last year, the company grew revenue by about 30% while headcount increased 10%—a divergence that Sunil Fernandes, COO & EVP, Coforge, describes as a significant break from the traditional linearity of the industry.
But Fernandes argues that the bigger story is not productivity alone. Coforge is attempting to redesign the operating model itself—how it hires, trains, sells, delivers, builds software, and structures teams.
“The quantum of change and the pace of change have gone up tremendously,” he says, describing the past year as a period of “complete reinvention.”
That reinvention is increasingly showing up in Coforge’s business. In Q1 FY27, 86% of revenue came from...
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