TECH NEWS
India’s digital lending story has largely been about what happens before a loan is disbursed: faster underwriting, digital onboarding, automated decisions, and wider access to credit. The less visible part of that journey is what happens when a borrower misses a payment. Collections has traditionally remained more dependent on
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Mphasis has signed a strategic agreement with Japan-based TechnoPro Holdings to take its AI-led enterprise modernization and optimization offerings to the Japanese market. Under the agreement, TechnoPro will introduce Mphasis Modernize and Mphasis Optimize to clients across Japan. Both offerings are built on Mphasis Tria, which the IT services company
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Blue Machines AI has launched Project Icebreaker, a co-innovation program aimed at helping Indian banking and financial services companies move artificial intelligence projects from pilots into production. The initiative will select five financial institutions in India, including banks, non-banking financial companies (NBFCs), insurers and fintechs, according to the company. Under
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Blue Cloud Softech Solutions Limited has partnered with the Mahesh Babu Foundation to launch GMB Life, a preventive screening and wellness app aimed at expanding access to basic health screening and information. The app was launched on August 31 and is available on the Apple App Store and Google Play.
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Masters’ Union, the Gurugram-based institution, has secured university status in Haryana. The Haryana Legislative Assembly has passed the Haryana Private Universities (Amendment) Bill, 2026, establishing Masters’ Union University in Gurugram. The move gives the institution a new operating framework as it looks beyond its existing management, technology, and engineering programs.
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Genesys is expanding its Agentic Virtual Agent as enterprises look to move customer-facing AI beyond answering questions and toward completing work across business systems. Announced at Xperience 2026 in Las Vegas, the latest Genesys Cloud enhancements add improved AI reasoning, voice capabilities, development tools and deeper connections with enterprise applications
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Genesys has introduced a new set of Genesys Cloud capabilities aimed at helping enterprises coordinate increasingly autonomous customer experiences across AI agents, human employees, workflows and business systems. The company unveiled Genesys Cloud Navigator, Genesys Cloud Orchestrator, Contextual Intelligence and the AI Control Plane at its Xperience 2026 event in
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Gutenberg has launched an AI Visibility service to help brands track and improve how they appear in AI-generated answers, search results and conversational platforms as buyers increasingly use artificial intelligence to research products and companies. The service, announced September 1 by Gutenberg in New York and New Delhi, combines digital
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Juspay has introduced Breeze Universal, a global pilot under its Breeze commerce platform. The offering is designed to make product catalogs discoverable across AI platforms, including ChatGPT and Claude, while also allowing brands, banks, fintech companies, and marketplaces to build AI-powered shopping experiences on their own digital properties. The Shopping
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Wonderful, the AI OS for the enterprise, has raised $550 million in a Series C round at a $5 billion valuation. Insight Partners led the round, with Salesforce and existing investors Index Ventures, IVP, Vine Ventures, 9Yards, and Bessemer Venture Partners participating. The funding comes as Wonderful positions its platform
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ProHance has appointed Ankur Agarwal as Vice President and General Manager, ProHanceCX Sales, as the company looks to expand its workforce management (WFM) business across enterprise customer experience (CX) and workforce engagement accounts. Agarwal will lead the growth of ProHanceCX, the company's WFM product line, and work with
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Gupshup has launched a self-serve Voice AI Platform that lets businesses build, test and deploy AI voice agents for customer support, sales and operational calls. The launch extends Gupshup's conversational engagement offering beyond messaging channels such as WhatsApp, RCS and SMS. Businesses can use the platform to manage
