Liferay India: AI and Connected Digital Experiences Drive Transformation

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In this exclusive interview with Manish Gupta, Director, Liferay India, we explore how Indian enterprises are moving from fragmented digital initiatives towards connected digital experiences, AI-driven workflows, and platform consolidation. He discusses Liferay’s evolving digital experience platform, AI agents, B2B commerce, account intelligence, and the growing demand for flexible, interoperable technology architectures.

IT Voice- Liferay has evolved significantly from its early enterprise portal roots into a broader digital experience platform. What have been the most important changes in enterprise requirements that have shaped this evolution?

Manish Gupta-Enterprise requirements have changed considerably. Earlier, organisations were primarily looking to establish a digital presence and provide employees or customers with access to information through portals. Today, the expectation is much broader. Businesses need to connect multiple systems, simplify complex processes and deliver consistent experiences across customers, partners and employees. We have also seen a shift towards greater flexibility, as enterprises want...

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