‘SalesBleed’ Flaws in Salesforce Agentforce Enabled Zero-Click Data Exfiltration
Three vulnerabilities in Salesforce Agentforce could have allowed attackers to hijack trusted agents for sensitive CRM data exfiltration and phishing, Zenity Labs reports.
Dubbed SalesBleed, the flaws could be exploited via Web-to-Lead forms, Salesforce’s official lead-collection mechanism, which also provides a direct path to the CRM.
Malicious instructions injected into a Web-to-Lead lead would remain dormant until an employee asks an Agentforce agent to interact with the submission, causing the agent to process the poisoned lead and execute the hidden instructions.
According to Zenity Labs, two of the SalesBleed bugs could be exploited in zero-click data exfiltration attacks, while the third allowed attackers to weaponize an Agentforce agent to distribute phishing messages.
The first two flaws were caused by multiple weaknesses in Trusted URLs, the security mechanism designed to block Agentforce from displaying URLs and images from untrusted sources. The third affects the Agentforce-Slack integration.
Zenity Labs discovered that...
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