I used Dale Carnegie’s people skills on ChatGPT — and the AI instantly became more helpful
As the furore over losing ChatGPT-4o has shown, people don’t like it when AI presents robotic outputs, overly generic answers, or starts to sound stiff and defensive. I’ve found that the solution to avoiding this with later ChatGPT models is to use the principles from Dale Carnegie's How to Win Friends and Influence People because it has dramatically improved the quality of responses I get from ChatGPT.
Carnegie classic 1936 book reduces human interaction down into a set of practical social principles. A lot of modern management training, sales advice, networking culture traces back to them. If I were to boil the book down to a simple piece of advice, it would be that people respond better to encouragement and self-interest than blunt correction.
The strange thing is that Carnegie’s principles work perfectly on ChatGPT, because modern AI has been trained so heavily on human conversational expectations. That means that...
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