How behavioral telemetry can quantify the AI productivity gap
The major AI vendors are starting to dial back the narrative that AI could replace workers and SaaS applications. This is probably a good thing because while it might spark the kind of management FOMO that drives sales. It also invites a lot of pushback from the workers and established vendors required to actually deliver some kind of meaningful ROI more broadly. Another popular trope is that AI can increase productivity, exemplified by the mythical 10x programmer or other roles that might have time for more strategic thinking and hopefully valuable long-term ROI. But does it really pan out and if so where and how?
That’s the question workforce intelligence vendor ActivTrak set out to answer with its AI productivity lab and new tools for assessing what it calls the AI Measurement Gap. One early pattern stood out: after adopting AI, people were putting in more time before the office...
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