Moving to a cloud-based architecture has ensured dynamic scaling to handle peak trading loads efficiently: Sandeep Chordia, COO, Kotak Securities

Kotak Securities has taken a quite aggressive digital journey, towards cloud-native, AI-powered trading experience with Kotak Neo being the priority. In an interview with Express Computer, Sandeep Chordia, COO, Kotak Securities, talks about the key drivers for this change, how AI and automation are opening the gates for more efficient trading, and the company’s steadfast commitment to security and compliances. He also examines how hyper-personalisation and next-gen technologies are reshaping the future of retail brokerage to offer a high-performance, scalable, and smooth trading experience for traders and investors.

Kotak Securities has made a significant shift towards a digital-first trading experience, with Kotak Neo now handling all online business volumes. What were the key drivers behind this transformation, and how has it enhanced the customer trading experience?

Kotak Securities has always been at the forefront of innovation, launching web trading in 2001 and mobile trading in 2011 ...