From Resistance to Resilience: Change Management for First-timers in Digital Transformation

This article highlights the critical role of change management in digital transformation through Kotter’s 8-Step Model. By addressing workflow dependencies, simulating real-life processes in early hands-on testing, and implementing iterative rollouts across departments, product lines, and geographies, organizations can tackle resistance, enhance adoption, and align systems with strategic operational goals.

In my previous article, I discussed the role of data translators in bridging the communication gap between the business and the technology teams by turning complex data analysis into actionable insights that drive enterprise success. While data translators hold the power to unlock the potential of advanced technology, translating data is only part of the equation. For these data insights to drive real business impact, they must inspire action, which demands a shift in how people across the business work.

From my own experience, even the ...