91.55% of Indian finance websites fail accessibility standards

As digital transformation accelerates, ensuring accessibility remains crucial for millions of Indians with disabilities. Addressing this challenge, BarrierBreak and the National Centre for Promotion of Employment for Disabled People (NCPEDP) launched their latest report, Digital Accessibility Landscape of the Finance Sector in India, at the 3rd edition of Inclusive India: Digital First on November 22, 2024.

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Despite India’s 63.28 million people with disabilities, as reported by the NFHS-5 survey (2019-21) by ICMR, only a small portion of technological solutions are fully accessible. This issue is particularly evident in the financial sector, where a recent evaluation of 100 leading financial institutions found significant accessibility barriers. On average, 91.95% of accessibility errors per homepage were detected, affecting the usability of these critical digital services. The Insurance Sector had the highest number of errors, with ...