Zoom will let you add an AI receptionist at work, as 'businesses shouldn’t have to replace their phone system…

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  • Zoom Virtual Agent Receptionist is now available to any business
  • As a first port of call, it frees up humans to handle more valuable calls
  • Available from $24.99/month, it speaks 10+ languages and works 24/7

Zoom has announced the launch of a dedicated AI receptionist that customers can deploy within their existing business telephone system, meaning that prospective customers will no longer have to commit to migrating to Zoom Phone, as was previously the case.

By helping customers to avoid disruptive infrastructure changes and waste years of investment in other telephone solutions, Zoom could end up with even more paying customers who would otherwise have dismissed the tool due to the migration requirements.

The system is designed to supplement existing human teams by answering incoming calls and directing them to the right support channels.

Zoom's AI receptionist is now available to all, including non-Zoom Phone customers

"Businesses shouldn’t have to...

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'Cryptomining can be a lucrative post-compromise activity in cloud environments': Experts warn AI gateways connected to Amazon Bedrock are being hijacked to steal crypto

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