Workday Rising - customers press customers on AI adoption and ROI, and get answers

In my last post, I shared my dives into the four hottest AI topics: context, guardrails, pricing, and the skirmish for enterprise UX control (the "headless" developments).

But what do Workday customers think on the ground? My customer interviews have been instructive - but nothing beats customers asking other customers for their AI adoption lessons.

In a standout Workday Rising session, "Build Your AI Playbook: Proven Strategies from Sana Pioneers Carlyle and Caterpillar," Workday customers aired out their top questions - and got answers from their on-stage peers.

But how would the customers' hot topics stand up to mine?

First customer question? AI pricing and ROI...

Session moderator Jon Lexa, VP, Sana Labs, kicked things off with some questions of his own; then he turned to the audience. First audience question? Yes, pricing/ROI: "Sana Enterprise is a significant investment. We saw some of that in the innovation keynote....

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