What PegaWorld 2026 Revealed About AI Investment Priorities
PegaWorld 2026 surfaced a clear message from enterprise leaders responsible for digital and AI investment decisions: AI progress is directly linked to workflow readiness.
Our team guided important discussions about modernization drag, governance pressure, cost control, and uncertainty about how emerging AI capabilities should fit into real business workflows.
Across those conversations, the same issue kept showing up:
Many organizations are moving faster on AI planning than they are on the architecture, operating model, and controls required to support execution at scale.
That matters because the current phase of enterprise AI is operational. Leaders are being asked to improve speed, lower costs, strengthen customer and employee experiences, and show measurable returns.
Why does workflow readiness matter for AI strategy?
Workflow readiness matters because brittle process architecture, delayed modernization, and weak governance make it harder to move AI from planning into controlled execution across service, operations, customer...
Copyright of this story solely belongs to perficient.com. To see the full text click HERE
