Uber, DoorDash and Airbnb say AI agents aren't taking off — as users rebel against being…
- Several firms say almost no one is using AI agents to access their services
- Uber, DoorDash and Airbnb all say the numbers are comically low
- Users have pushed back against AI agents and questioned their necessity
The whole point of using an AI agent, whether that’s Meta’s Muse or OpenAI’s Dots, is that it will save you time, change the way you work and perform the tedious drudgery that you’d rather not do. But several firms, including Uber, DoorDash and Airbnb, have admitted that almost no one is using AI agents to access their services, suggesting that the agentic revolution we were all promised might not be materializing — for now, at least.
The three firms said (via TechSpot) that AI agents had only been used to perform a small handful of transactions in recent weeks, compared to the millions carried out by real people. Uber, for...
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