Treat your AI agents like eager but misguided human interns - before you lose control

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ZDNET's key takeaways

• Find a balance between AI agent restraint and independence.
• Context and intent must be woven into agent development.
• Consider configurations and the data that agents access.

AI agents are evolving from simple chatbots to full-fledged digital workers authorized to take action on applications and data. And with those capabilities come a raft of security and governance concerns.

Treat your AI agents as eager but misguided interns, requiring the same oversight and guidance as human interns, suggested experts in a panel held at the recent Snowflake Summit in San Francisco. AI agents require specific instructions and careful monitoring by human managers.

Also: How to build better AI agents for your business - without creating trust issues

An agent without restraints can be extremely problematic, the panelists, representing AI security providers, agreed. "You may tell the agent to...

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