This $42 box gives you remote access even if Windows is dead

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There is a particular sort of helplessness that comes from knowing exactly how to fix a computer while being hundreds of miles away from it. If Grandma, the boss or a partner needs IT support RIGHT NOW and you're not there, well, you know.

Remote desktop software such as TeamViewer, VNC or RustDesk is wonderful while the remote computer is awake, connected and running an operating system. But if Windows has crashed, an update has gone spectacularly wrong, the machine won't boot, or you need to change something in the BIOS, your beautifully configured remote desktop connection disappears along with everything else.

That’s where a KVM-over-IP comes in.

KVM stands for keyboard, video and mouse. One of these little boxes connects directly to a computer's video output and USB port, then lets you see the screen and operate it remotely through a web browser as if you were sitting in...

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