Microsoft Surface Laptop 7 With ARM Processor Flagged as 'Frequently Returned' on Amazon

Amazon has recently marked some configurations of Microsoft's Surface Laptop 7 as "frequently returned," prompting probable buyers to read reviews from other customers before they buy, as reported by Windows Report. The Surface Laptop 7 models in question have Qualcomm's Snapdragon X Elite processors, which are based on an ARM architecture.

Compatibility issues are the main cause of the returns. The processors are efficient in terms of power consumption and battery life. But the majority of Windows software is built to be compatible with traditional x86 processors. Running that software on ARM-based machines might require emulation.

Consequently, users have reported complaints about incompatibility with software and performance penalties on such devices. Even though its Amazon rating is 4.2 stars, most users report complaints about issues with the smooth operation of the ARM-based processor over some apps.

Amazon's "frequently returned" label is a tip to consumers to ...