Microsoft says its Copilot AI agents set to tackle employee tasks in November

Since announcing Copilot Studio last year, Microsoft claims it has achieved significant efficiency gains across multiple business units using its tools. Starting next month, customers will be able to put those claims to the test.

The service provides a no-code-style interface for building task-specific AI agents to automate employee tasks.

If you're not familiar with the concept of AI agents, this refers to applications that use a combination of large language or vision models, sometimes more than one, and conventional automation frameworks to proactively process information — a sales lead for example — without human interaction.

Although Copilot Studio can be used to build custom agents to automate any number of tasks, Microsoft is making 10 ready-made ones available under its Dynamics 365 offering, which targets everything from sales and customer service, to finance and supply chain management.

In the case of its supply chain agent, Microsoft claims it can "minimize ...