Commercials are still too loud, say “thousands” of recent FCC complaints

“Thousands” of complaints about the volume of TV commercials have flooded the Federal Communications Commission (FCC) in recent years. Despite the FCC requiring TV stations, cable operators, and satellite providers to ensure that commercials don’t bring a sudden spike in decibels, complaints around loud commercials “took a troubling jump” in 2024, the government body said on Thursday.

Under The Commercial Advertisement Loudness Mitigation (CALM) Act, broadcast, cable, and satellite TV providers are required to ensure that commercials “have the same average volume as the programs they accompany,” per the FCC. The FCC’s rules about the volume of commercials took effect in December 2012. The law also requires linear TV providers to use the Advanced Television Systems Committee's (ATSC’s) recommended practices. The practices include guidance around production, post production, metadata systems usage, and controlling dynamic range. If followed, the recommendations “result in consistency in loudness and avoidance ...