Taking the pulse of the US healthcare sector’s agentic symptoms - CVS Health and UCLA Health offer a healthy prognosis
The US healthcare sector offers a massive opportunity to enterprise tech players as we’ve seen clearly from the declared ambitions of the likes of Oracle and Google among others. Salesforce isn’t about to miss out on the action here given that the global healthcare CRM market alone is predicted to top $30 billion by 2030.
The firm’s Health Cloud vertical offering has now morphed into Agentforce Health, positioned as a unified patient data solution offering personalized care delivery and compliance with regulations, such as HIPAA, and pitched at providers, payers, life sciences, and public health organizations.
Health solutions company CVS Health has approximately 9,000 retail pharmacy locations, more than 1,000 walk-in and primary care medical clinics and a leading pharmacy benefits manager with approximately 88 million plan members. It also serves an estimated more than 37 million people through a broad range of health insurance products and related services.
The...
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