Why Nano-GCCs could redefine India’s GCC story

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By Priyadarshi Nanu Pany, Managing Director & CEO of CSM Technologies Limited

India’s Global Capability Centre (GCC) story has been told through the architecture of scale: expansive campuses, thousands of engineers and the promise of doing more for less. That model transformed Bengaluru, Hyderabad, Pune and Chennai into global technology powerhouses. But the next chapter may be written in much smaller rooms.

The country is witness to the emergence of the nano-GCC, a compact, specialized centre that brings together a handful of experts to develop Artificial Intelligence (AI) products, engineer critical systems or solve complex industry problems. Its defining feature is not headcount, but the concentration of capability.

The opportunity is substantial. The FICCI-ANAROCK report Workplaces 2025 projects India’s GCC ecosystem to grow to $105 billion to $110 billion by 2030, with more than 2,400 centres employing over 2.8 million professionals.

The question is no longer whether India can attract...

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