TECH NEWS
The AI-enabled CRM: connecting customer data, conversations, and sales workflows
BY Shivam Mani Tripathi, Co-Founder & CTO, Privyr Slapping a chatbot onto a traditional CRM doesn’t make it AI-enabled. The real shift happens when the system actually understands what happens in your customer conversations (a budget objection, a promised follow-up, or a change in scope) and immediately hooks that