TECH NEWS
NOBULL, a fast-growing athletic footwear brand, turned to Zendesk AI to scale customer support without sacrificing quality. By deflecting nearly 50 percent of chat inquiries and 30 percent of overall contacts, Zendesk freed agents to focus on high-value interactions that now drive revenue. Unlike many brands that see automation hurt
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Fortinet, the global cybersecurity leader driving the convergence of networking and security, today announced the availability of FortiSOC, a unified, cloud-delivered security operations center (SOC) platform. FortiSOC brings together six security operations functions into a single Software-as-a-Service (SaaS) experience and embeds agentic AI to autonomously investigate and correlate alerts across
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SHYAM VNL, one of India’s leading developers of RF-Cyber Intelligence and Mobile Security technologies, successfully participated in the 11th International Police Expo & Wireless India 2026, held at Bharat Mandapam in New Delhi. The two-day exhibition witnessed participation from senior officials of Central and State Police Forces, Intelligence Agencies,
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Amber Group today commenced construction of its proposed INR 6,785 crore manufacturing facilities for Ascent-K Circuit and Amber Enterprises at the Yamuna Expressway Industrial Development Authority (YEIDA), Uttar Pradesh, marking the first industrial project within the Electronics Manufacturing Cluster (EMC). The groundbreaking ceremony was held in the presence of
TECH NEWS
In a significant milestone for India’s physical security industry, Mr. Sanjeev Sehgal, Founder & Managing Director of Sparsh CCTV, has been elected to serve on the ONVIF Communications Committee. ONVIF (Open Network Video Interface Forum) is the global industry forum responsible for developing and promoting open standards for IP-based
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Specialized “neocloud” providers are set to capture 20% of the global AI cloud market, projected to reach $267 billion by 2030, according to new research from Gartner. Built specifically for AI and high-performance computing workloads, neocloud providers are emerging as strong competitors to traditional hyperscalers by offering AI-optimized infrastructure, flexible
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By Sriram Kakarala, Chief Product Officer, Scalefusion Workforce inclusion has long been discussed in terms of representation, equal opportunity, and workplace culture. Those ideas still matter and are far from outdated. However, modern work increasingly happens through digital tools and devices beyond a physical office. A field employee may switch
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Over the past couple of years, PhonePe’s journey toward operationalizing AI began with a search for external platforms capable of automating complex, cognitive business processes. However, as it tested various AI tools for its engineering and operational requirements, it consistently encountered friction, eventually leading it to architect its own
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AI-native pharmaceutical organizations will not be defined by the number of AI models they deploy, but by their ability to create connected ecosystems where science, data, and technology converge. Rakesh Bhardwaj, Global Chief Information Officer at Lupin, explains how the company is building a future-ready digital foundation spanning data modernisation,
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Securing Agentic AI: Identity as the Emerging Foundation for Defense Agentic AI is transforming how organisations operate by enabling autonomous systems to make decisions, execute tasks, and interact across enterprise environments. While these capabilities unlock significant business value, they also introduce new identity, governance, and security challenges that traditional cybersecurity
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Key Considerations for Securing Different Machine Identities Machine identities now far outnumber human identities, powering everything from cloud-native applications and DevOps pipelines to automation tools, legacy systems, and mainframes. As these identities continue to grow, so do the risks associated with unmanaged secrets, hard-coded credentials, and fragmented security practices. This
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Secure Every Identity with the Right Privilege Controls As identity becomes the primary attack surface, traditional identity and access management approaches are no longer enough. Fragmented security tools, standing privileges, and disconnected governance create gaps that attackers use to gain access, move laterally, and compromise critical systems. This eBook explores
