T-Mobile Is Finally Retiring Its 2G Network and Urging the Last Stragglers to Upgrade
A small number of T-Mobile customers could wake up on Aug. 3 with zero bars on their phones -- unless they take action now.
After two years of outreach to subscribers, T-Mobile is turning off its 2G network. Any T-Mobile subscriber with an outdated phone can get a free 5G-capable replacement from the carrier via mail or by bringing their old device, in any condition, to a T-Mobile store.
A T-Mobile representative wouldn't comment on how many customers the change impacts, but Roger Entner of Recon Analytics estimates it affects 1% to 2% of subscribers.
"These are low-usage, glove-box case scenarios," Entner said, adding that offering free device replacements is a customer-friendly move by T-Mobile.
For most people, shutting down the 2G network won't cause much disruption, since modern smartphones rely mainly on 4G LTE and 5G. Those newer standards have transformed cellular service from slow, text-only connections into fast...
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