Stopping fraud before it starts: Designing a trust-first digital ecosystem
By Gopal B Hosur, Former IGP and Board Advisor, Neokred
Consumer trust has become the silent infrastructure of India’s digital economy. Yet recent developments show how fragile that foundation can be. Just last month, the Supreme Court described nearly ₹52,000 crore lost to bank frauds as “absolute robbery”. Likewise, recently, the court outrightly asked Meta, the global tech giant, to exit India if it can’t secure data flows. This chain of events points to the non-negotiables of public data security amid the proliferation of digital technologies across sectors in India.
Although Indian businesses are making impressive strides in digitisation, public trust often fades into the background. However, with the government establishing DPDP rules (Digital Personal Data Protection) and the Supreme Court urging the Centre to bolster safeguards against digital fraud, businesses are nudged further to prioritize consumer trust through proactive measures.
Striking at the root
Most digital fraud does not...
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