TECH NEWS

Software development and tech services in the cross-hairs as AI marches on

AI AND ML

Forrester warns of disruption to long-established tech activity

Business transformation, software development, and technology implementation are among the tech job categories likely to be hit hardest by AI, according to new research from Forrester.

The global IT analyst company has researched how AI will disrupt various activities within the tech market, both among end users and vendors.

It concluded that labor-intensive knowledge-work industries would face the greatest disruption.

At the same time, enterprise software will be reshaped rather than displaced, allaying some concerns about a SaaSpocolypse.

“Every technology and service market is facing an AI overhaul,” said Craig Le Clair, vice president and principal analyst at Forrester. “Our research shows that AI’s benefits will not be distributed evenly across technology markets. Only markets in three categories — infrastructure; data and AI; and identity, access, and network security — are broadly positioned for clear growth. Technologies in...

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