Shell expands predictive maintenance programme with C3 AI

Shell Information Technology International B.V. is extending its collaboration with C3 AI under a new multi-year agreement covering Shell’s global operations.

Under the new agreement, Shell will extend its use of C3 AI Reliability beyond equipment anomaly detection. The company will also introduce AI agent-based root cause analysis and remediation across its asset operations.

Shell uses C3 AI Reliability to support equipment monitoring and predictive maintenance. The expanded programme also uses the C3 Agentic AI Platform.

The deployment runs on Microsoft Azure and forms part of Shell’s enterprise-scale reliability programme.

The expanded deployment is intended to support root cause analysis and remediation after abnormal equipment behaviour is detected.

Shell builds on earlier deployment

The agreement builds on a predictive maintenance programme that C3 AI and Shell have operated since 2018. The programme monitors more than 13,000 pieces of equipment across Shell’s asset base.

Shell’s work with C3 AI began several...

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