Shadow AI agents: What CISOs need to know | TechTarget

Shadow IT thrives in the cloud era, where the on-demand nature of cloud environments enables employees to access a host of tools, both business-sanctioned and unapproved.

When time is of the essence, shadow IT holds a strong appeal for staff to use tools that improve their output and efficiency. Users can deploy new technology faster without the holdups in the normal approval process. Of course, the downside to shadow IT is that unsanctioned, under-secured technology can put the organization and its intellectual property at risk.

Over time, IT departments have created shadow IT policies to better limit fallout from unauthorized technology access. But the rise of agentic AI poses new shadow IT challenges as business units look for quick ways to tap into the technology, often bypassing centralized IT approvals.

Adding agentic capabilities to the mix -- where autonomous or semi-autonomous chatbots, tools, coding assistants and workflow automation agents...

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