Send It a Text, and This DoorDash AI Agent Will Order Food For You
DoorDash has beta-launched an AI agent that lets customers order via text instead of the DoorDash app. You know, for when requesting on-demand food delivery feels like too much effort.
DoorDash says the system extends Ask DoorDash, its current in-app assistant, to iMessage chats. A customer can send the agent requests like "Order my usual protein bowl to the office," ask for recommendations, or build a group order. The agent reportedly remembers dietary preferences or alterations (like if you usually ask for extra sauce) and what you enjoy ordering on Friday nights versus mid-week. DoorDash also says it may proactively ask whether a customer wants a usual order based on daily habits, per Gizmodo.
Once a customer texts DoorDash, the agent finds relevant information (local restaurants, menus, pictures, and so on) in the background before confirming the orderwith the customer via text. Once it receives confirmation, the agent...
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