Remote worker with anxiety wins discrimination case after employer refused to let her turn off her camera
TL;DR
UK tribunal rules Holiday Extras discriminated against a remote worker by refusing to let her keep her camera off during calls
A UK employment tribunal has ruled that forcing a remote worker with anxiety, ADHD, and autism to turn on her camera during a video training session amounted to disability discrimination. Laura Tait, a home-based travel consultant at Holiday Extras, was awarded compensation after the Croydon tribunal found the company failed to make reasonable adjustments for her conditions. The ruling does not ban camera-on policies outright, but it establishes that employers must consider individual accommodations for disabled workers who find video calls distressing.
Tait joined Holiday Extras in June 2021 as a remote consultant selling travel insurance, a role in which voice calls accounted for roughly three-quarters of customer interactions. By 2022, she had informed managers that work-induced stress was triggering repeated absences and that she could manage her...
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