The future of IT operations with Dark NOC

By Balaram Ananda, Managed Service Solution Architect, Happiest Minds Technologies

The future of IT operations will not be limited to keeping the system running; it demands going beyond that to make it smarter, faster, and more resilient. With IT environments constantly changing, IT operations need a sustainable solution that integrates next-gen technologies that leverage predictive analytics, smart automation, and self-healing.

Traditional IT operations will face challenges in accommodating the speed at which the devices are growing and the diversified technologies adopted by industries. Also, the complexity of IT operations shall further increase due to the evolving need for cloud adoption, cybersecurity threats, and real-time data processing. This is where Dark NOC (Network Operations Centre) emerges. It is built to serve the future needs of IT operations with AI-powered, self-sustaining, less human intervention that can proactively anticipate, identify, and resolve issues before they disrupt business operations.

While organisations ...