TeamViewer announces first integrated solutions following acquisition of 1E to shape the digital workplace

At the Gartner Digital Workplace Summit, TeamViewer announced its first integrations with 1E, following its recent acquisition. TeamViewer’s Device Monitoring now includes 1E’s real-time and historical performance insights, providing deeper endpoint visibility and proactive issue detection. Additionally, access to TeamViewer Tensor is now directly integrated into the 1E DEX platform, providing secure, enterprise-grade remote connectivity for seamless and compliant IT management. TeamViewer’s remote support functionality is also embedded into the 1E DEX ServiceNow integration, allowing IT teams to take immediate action on critical endpoint issues. Together, these integrations deliver enhanced IT operations and a seamless user experience through advanced endpoint visibility, automated remediation, and remote expert support.

By integrating 1E DEX capabilities in TeamViewer Device Monitoring, SMB organisations gain a more proactive, intelligent approach to IT operations. IT teams can anticipate and resolve issues before they disrupt workflows, improving operational efficiency, reducing costs, and ...