My goal is to emphasise the human aspect of AI to create more personalised, user-centric technology: Mukesh Jain, EVP & CTO, Capgemini

In a recent conversation with Express Computer, Mukesh Jain, Executive Vice President and Chief Technology Officer, Capgemini, shares his insights on the current landscape of digital transformation, AI readiness, and automation. Jain discusses the evolving awareness of sustainability within technology, the critical need for security in AI integration, and the relationship between AI technologies and employment in the tech sector. He emphasises the importance of bridging the skills gap in AI education and outlines the transformative potential of GenAI for Capgemini’s clients.

With companies around the world focusing on digital transformation, becoming AI-ready, and incorporating automation into their workflows, do you think sustainability is sometimes being overlooked in this pursuit?

Right now, I’d say the awareness of sustainability has just begun. We’re in the very early stages of understanding what it really means. Today, we all have laptops and mobile phones with much higher ...