Bibhu Krishna, Director of IT, Policybazaar.com

eTechnology Senate 2025 | Digital Natives Track | VC | Day 1 | 27th February 2025

In this video:
Bibhu Krishna, Director of IT, Policybazaar.com

Topic: The Future of AI and Automation in Insurance – Shaping PolicyBazaar’s IT Strategy

Key Highlights:
[1] AI and automation go hand in hand – they drive efficiency, scalability, and exceptional customer experiences

[2] Automation streamlines claims processing, reducing wait times and enhancing customer satisfaction

[3] AI-driven insights enable personalized product recommendations and smarter decision-making

[4] Seamless integration of AI and automation fuels innovation, agility, and business growth

[5] Data-driven automation is transforming the insurance industry by optimizing processes and reducing manual effort