Ofcom reveals league table of the worst broadband providers — and BT, EE, TalkTalk, and Vodafone have topped its…

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  • Ofcom has published statistics on complaints it's received for Q2 2026
  • The categories covered are broadband, landline, mobile, and pay-TV
  • Complaints overall are down on the previous quarter, due to pay-TV

The Ofcom complaints statistics are in for the second quarter of 2026 (April to June), and some landline, broadband, mobile, and pay-TV providers have fared better than others. Overall, complaint numbers are down from the previous quarter, due to fewer being filed for pay-TV services.

You can check out a fuller list of figures collected by the UK communications services regulator on its website. The calculations are made based on the number of complaints per 100,000 subscribers, so it's worked out as a fraction of the customer base.

The broadband providers topping the complaints table this quarter are EE (up from last quarter), BT (the same), TalkTalk (down), and Vodafone (also down from last quarter). The least number...

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