Not everyone is loving their new iPhone Duo

For most new relationships, two weeks probably isn’t enough time to decide if you’re ready for long-term commitment. But two weeks with a new phone? You probably know. The iPhone Duo launched just over two weeks ago, and that’s been enough time for a subset of day-one buyers who aren’t loving the phone to make a decision: It’s time to end things. Also, they wanted their $2,000 back.

This is to be expected, to an extent; the Duo just isn’t a phone for everyone. It’s an early adopter device — we called it “a messy, expensive good time” — and on top of that, the hinge appears to be suffering some first-gen growing pains. Despite all that, Apple seems to be selling Duos just fine, with new online orders projected to ship in January.

As Apple’s customary 14-day return window came to a close, I reached out to...

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