Meta glasses are a workplace menace

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Public-facing workers are being filmed, harassed, and creeped out by AI-powered smart glasses.

by Mia Sato

Aug 20, 2026, 12:00 PM UTC

Mia Sato is features writer with five years of experience covering the companies that shape technology and the people who use their tools.

In August, Toru Hinkle was stocking shelves at their job at Target when they noticed two customers and asked if they needed any help. The men requested a price check on an item — but even after Hinkle told them the item was $20, the customers asked for the price again and again.

“After a while, I realized that I’m basically being pranked, and I noticed the glasses,” Hinkle says, referring to the frames with a blinking light. They were the Ray-Ban Meta glasses, and the customers were filming. Hinkle eventually called a store manager over, but the pranksters antagonized her, too — asking the...

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