Mamdani Announces New Click-To-Cancel Rule For New York City
The rule revives a proposed FTC protection that was abandoned last year.
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If you live in New York city, cancelling subscriptions should get a lot easier starting October 1. New York City Mayor Mamdani has announced a new "Click-to-Cancel" rule, enforced by the city's Department of Consumer and Worker Protection, that requires companies to provide "simple, straightforward subscription cancellation." As the name suggests, the rule forbids companies from letting you breezily click on a few boxes to sign up online, while requiring you to navigate a byzantine network of phone calls and carrier pigeons to unsubscribe. Besides making good on campaign promises, the new rule also revives one of the Federal Trade Commission's proposed protections under former FTC Chair Lina Khan.
New York City's new protection applies to "automatic renewal and continuous service subscriptions," according to the Mayor's announcement, and requires companies to clearly disclose their subscription terms...
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