‘Copilot worked best when I knew what I wanted. ChatGPT was better when I didn’t’ — I tested both AI assistants in Word, and I wasn’t expecting the difference to be so obvious
Microsoft Word has spent the past few years getting increasingly acquainted with AI. Copilot can already draft text, rewrite passages, summarize documents, and answer questions about whatever you have open. Microsoft has even been rolling out more advanced editing capabilities that let Copilot make broader changes directly inside a document.
Now there is another AI sitting in Word. OpenAI launched ChatGPT for Word, via a plug-in, on September 17, putting a ChatGPT sidebar directly inside Microsoft's word processor. It works across ChatGPT's plans, including Free, although your normal ChatGPT usage limits still apply.
That creates a slightly peculiar situation. Microsoft has spent considerable effort building Copilot into Word, and now I can install its most famous AI rival in the same application. Naturally, I wanted to see which one I would actually reach for. I came away liking both, although for rather different reasons.
Installing ChatGPT in Word is straightforward,...
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