Loops Raises $3.5M From a16z Speedrun to Build the Retail OS for Agentic Commerce

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Seven out of every ten shopping carts filled online are abandoned before anyone pays, according to the Baymard Institute, which puts the global average at 70.22% after combining 50 separate studies. That number says a lot about where ecommerce stands today, because online stores have become brilliant at showing people thousands of products while remaining surprisingly bad at helping them settle on one. Loops, a San Francisco startup that builds AI for brands and retailers, has now raised a $3.5 million seed round to close that gap. The round was led by a16z speedrun, the startup accelerator inside Andreessen Horowitz, with NTT Docomo, Connecticut Innovations, Alumni Ventures and Monday Capital also taking part.

Rather than selling retailers one more AI tool, Loops is building what it calls an operating system for retail, a single AI layer that runs search, shopping assistance, customer support, product data clean-up...

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