It’s what the market’s asking for, so why have there been so many questions since the launch? Salesforce CDO Joe Inzerillo weighs in on the Headless 360 story
The response has just been unprecedented. People are super-excited about it. But there's been a lot of questions about what it is.
Last week it emerged during the Salesforce post-earnings analyst call that the launch of its flagship Headless 360 offering at the TDX developer conference in April hadn’t perhaps been as seamless as it might have looked. Customers, according to CEO Marc Benioff, haven’t really understood the real message, which left CMO Patrick Stokes to do some on-the-fly course correction.
Such is the importance of getting the story straight that Chief Digital Officer Joe Inzerillo has followed this up with that admission above and his own explanation of what customers need to understand about this big push, pitching:
The thing about the whole concept of Headless 360 is really leveraging the stuff that we already have…But Headless 360 is really meant to be that glue that gives the...
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