Fast answers, shallow thinking: Reclaiming reflexivity in an accelerated AI world
By Diana Garcia Quevedo, Anna Glaser & Caroline Verzat
AI tools are transforming organisational workflows. They summarise, predict, generate, and assist – all in seconds. Their speed is impressive, and often helpful. But speed is not accuracy. And writing is not knowledge. Recent studies show factual error rates of up to 79% in AI-generated reasoning tasks. Yet these answers are often persuasive, presented with such linguistic ease that users accept them without hesitation.
This is the real risk of “fast answers”: they create the illusion of understanding. We believe we’ve grasped something – when in fact, we’ve merely received a fluent output. Understanding is superficial. Judgment is deferred.
The consequences are already visible. Junior software engineers report higher productivity with AI-assisted coding – until bugs accumulate and code becomes harder to maintain, then productivity falls. In publishing, AI-generated books about ADHD and autism have appeared on Amazon, filled with misleading...
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