IT orgs grapple with observability tool sprawl
An article from
Dive Brief
Individual teams with their own tools are often siloed, leading to visibility and incident response issues, an Enterprise Management Associates report found.
Published Sept. 18, 2026
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Dive Brief:
- Enterprise IT organizations are grappling with observability tool sprawl as individual teams adopt their own specialized tools to monitor complex technology environments, according to research recently published by Enterprise Management Associates. The consulting firm surveyed 356 enterprise IT professionals for the report.
- Three in four enterprise IT organizations use up to 12 observability tools across cloud infrastructure, network and service environments, the report found. Enterprises expect AI to help unify observability, with 32% of organizations applying AI extensively to IT observability, according to the report.
- The technology is still not a magic fix-all for tool fragmentation, Parker Hathcock, research director of ServiceOps at EMA,...
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