How to use ChatGPT Work - and my top 10 tips for getting started with agentic AI

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ZDNET's key takeaways

  • ChatGPT Work can browse, manage files, and complete tasks.
  • Free users can try it, but paid plans offer more capacity.
  • Start small, limit permissions, and double-check its work.

ChatGPT answers questions. ChatGPT Work does work. That's because ChatGPT Work is agentic, which is a fancy way of describing how some AIs can go off and accomplish a series of tasks.

Because ChatGPT has become more capable, the differences between ChatGPT and ChatGPT Work can be subtle. For example, if you ask ChatGPT to plan a travel itinerary, it will search the web and gather together a list of great destinations. That's the AI doing something.

Also: 'I can't stop': 80% of developers find AI coding more addictive than helpful

It gets even more blurry with ChatGPT's Deep Research mode. Deep Research is essentially a special-purpose...

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