Here we go again - how Fubini’s Law might explain AI strategy weaknesses

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I haven’t been bowled over with the AI initiatives from software vendors and customers. The lack of comprehensive planning by users is troubling and wasteful. The vendors seem focused on creating AI platforms and creating incremental improvements to their existing software modules. These kinds of actions suggest that AI strategies may either be missing or misaligned.

There’s a technology maxim, Fubini’s Law, that I first saw in the 1990s. It succinctly describes how people and businesses see and utilize new technologies. What it described were four or five steps businesses would follow as they came to understand and deploy new technologies and then use this knowledge to re-think/re-imagine their business, its processes, etc.

This Law remains spot-on even to this day. Unfortunately, companies, in their zeal to slap AI on everything, don’t remember the past and are doomed to repeating past mistakes.

Let’s examine what firms could’ve/should’ve done differently...

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