Every organization is pouring money into AI right now, and almost none of them know what their people are actually doing with it': Study reveals employees are using their personal AI accounts at work, raising a whole host of issues
- Two-thirds of AI use on personal accounts is actually for work purposes
- Workers are also using company-provided tools to ask their personal questions
- Clunky enterprise authentication makes approved tools harder to access in an instant
New research from Harmonic has claimed nearly two-thirds (64.5%) of all activity on personal and free AI accounts is actually for work purposes, meaning there’s a significant amount of AI use that’s going totally undetected by companies.
At the same time, enterprise-grade accounts are being used for personal questions, meaning employees and AI are meeting wherever is convenient regardless of security policies. In fact, nearly half (45.6%) of all personal AI activity is happening on licensed plans that are being paid for by companies.
In reality, workers aren’t treating work AI and personal AI as separate things, instead bringing their tasks to whichever AI toolis already open or easily accessible on their device, regardless...
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