Claude wins out in major user satisfaction survey, beating Gemini and ChatGPT — but it's bad news for Grok…
- Claude AI has the highest satisfaction score among current and former users with a net score of 56.2, ahead of Gemini at 46.5
- Grok and Siri languish at the bottom of the satisfaction ratings top 10
- The data was collected by YouGov in the period March 1, 2026 to July 31, 2026
A new YouGov survey has lifted the lid on how people feel about the AI tools and assistants they use, with Claude AI coming out on top with the highest satisfaction score. Anthropic’s AI has beaten OpenAI’s ChatGPT and Google Gemini into first place, but of interest are the tools that languish at the bottom of the table.
While Microsoft Copilot and Alexa hog the middle of the table, it is the reputation of Apple’s Siri assistant and Elon Musk’s Grok that are the most surprising, with respondents reporting that the tools did not satisfy.
Interestingly, Claude...
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