Charter Communications confirms data breach — ShinyHunters blamed after threat to leak user info online

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  • Charter Communications confirmed a breach after ShinyHunters listed it on their leak site
  • Hackers claim 40 million customer records were stolen via a vishing attack on April 1 2026
  • Attackers allegedly accessed a Microsoft Entra account, pulled data from Salesforce, and exfiltrated customer names, emails, addresses, phone numbers, plan info, and support tickets

Charter Communications has confirmed to the media it suffered a data breach and that it was currently alerting the relevant authorities about the incident.

As one of the largest telecommunications and broadband providers in the United States, Charter offers internet, cable TV, mobile, and phone services to more than 40 US states. It currently has more than 32 million customers in the country.

Infamous ransomware actors ShinyHunters added Charter to their data leak site, claiming to have breached the company’s systems, and promising to leak the stolen data unless a ransom is paid.

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