Best Western Hotels warns customers reservation data may have been spilled in breach
- BWH Hotels confirmed a cyberattack on April 22, 2026, stealing customer names, emails, phone numbers, postal addresses, and reservation details
- Attackers exploited a flaw in a web app holding guest reservation data, but payment and bank details were not affected
- Company took the app offline, engaged external experts, and urged customers to stay vigilant against suspicious communications
BWH Hotels, a major global hospitality chain operating thousands of hotels around the world, has confirmed suffering a cyberattack and losing sensitive customer data.
In a data breach notification recently sent to affected individuals, the company’s Chief Technology Officer (CTO) Bill Ryan said the attack was spotted on April 22, 2026. The crooks stole sensitive data, including people’s names, email addresses, telephone numbers, and postal addresses, of a yet undetermined number of people.
Reservation details, including reservation numbers, dates of stay, and special requests, were also nabbed.
A warning to users
The data...
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