Best Western Hotels confirms web app data breach

BWH Hotels guests warned after reservation data checks out with cybercrooks

Customers urged to keep an eye out for phisherfolk

BWH Hotels is informing customers about a third-party data breach that gave cybercriminals access to six months' worth of data.

The notification email stated that BWH Hotels, which owns the WorldHotels, Best Western Hotels & Resorts, and Sure Hotels brands, identified the intrusion on April 22, but the affected data goes back to October 14, 2025.

BWH Hotels CTO Bill Ryan, who penned the notification email, said names, email addresses, telephone numbers, and/or home addresses belonging to "certain guests" were accessed by an unauthorized third party.

The intruders also accessed reservation details, such as reservation numbers, dates of stay, and any special requests.

It confirmed that the attack targeted one of its "web applications that houses certain guest reservation data." No payment or bank details were involved.

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